Privacy Policy

This policy covers the following:

  • Who we are

  • What information do we collect?

  • How do we use your information?

  • Who may use your information?

  • Third-party links and services

  • How do we protect your information?

  • Marketing communications

  • How long do we keep your information?

  • Change in terms of policy

  • Site content

  • Your rights

Who we are

https://kinneloacoaching.com is wholly owned by Kinneloa Coaching LLC, 737 E Lime Ave., Monrovia, CA 91016; tel.: (760) 473-3629.

What information do we collect?

Most of the information we collect is information provided directly by you. This may include:

  • Contact information – information such as name, job title, company name, department, email address, physical mailing address and telephone number;

  • Professional information – such as your employment background, job description and related information;

  • Transaction information – your contact information, the services you are interested in, your purchasing requirements, your financial information including credit card or other payment information;

  • Responses to surveys – information you provide in responding to a survey on the Site, via an app or email, on the telephone or otherwise; and,

  • Include any other information collected.

We may also collect, and process information obtained through the Site or the device you are using, including:​

  • information from cookies, web beacons or from the internet, including your IP address, browser type, operating system, domain name, access times, which pages you visit within our Site and referring website addresses – for more on this please see the next section below on how we use your information;

  • If you ask us to connect with other sites (for example if you ask us to connect with your Facebook account) we may get information that way too; and,

  • We may record any telephone calls for quality assurance and training purposes.

We may use publicly accessible information to verify information we are provided with and to manage and expand our organization.

How do we use your information?

We use information collected about you as outlined in this Policy.

General

Our primary purpose in collecting your personal data is to provide you with the services you requested and those which we believe will optimize your use of the Site. We may use your personal data for the following purposes:

  • To provide the information, services or support you request and related after-sales services;

  • To identify you, and to contact you from time to time with service updates;

  • To manage our relationship with you and to carry out any related administration;

  • To provide personalized, targeted, or location-based content, services, and advertising from us;

  • To promote services,  including by email and via social media platforms (subject to the relevant marketing permissions);

  • To compare information for accuracy, and verify it with third parties*;

  • To detect, investigate and prevent activity we think may be potentially illegal, unlawful or harmful and to enforce our Policy or any other purpose referenced herein or therein*;

In more legal terms, we process your personal data where we have your consent to do so, which you may withdraw at any time, or otherwise where this is necessary for:

  • The performance of our contract with you for the provision of our services or to take preliminary steps at your request;

  • Us to fulfill our legal obligations; or,

  • The purposes of the legitimate interests pursued by us or by a third party.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. Our legitimate interests are those indicated with a “*” above, and we consider that we have implemented sufficient checks and protections to ensure that your rights and interests are not unreasonably intruded on.

*However, you can object to processing on any of these bases at any time and, if you do so, we will stop processing the personal data unless we can show compelling legitimate grounds which override your rights and interests, or we need the data to establish, exercise or defend legal claims – see “Your rights” below.

Who may use your information?

We are committed to keeping your e-mail address confidential. We do not sell, rent or lease our subscription lists to third parties. We may disclose your personal data to enforce our policies, to comply with our legal obligations or in the interests of security, public interest or law enforcement in any country where we have entities or affiliates. For example, we may respond to a request by a law enforcement agency or regulatory or governmental authority. We may also disclose data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests.

We share your information with third parties who help deliver our services to you. Examples include hosting our web servers, analyzing data, providing marketing assistance, and providing customer service. These companies will have access to your personal information as necessary to perform their functions, but they may not use that data for any other purpose.

If we or any part of our group is sold, or some of its assets transferred to a third party, your personal information, as a valuable asset, may also be transferred to the acquirer, even if they are not in the same line of business as us. Our member database could be sold separately from the rest of the organization, in whole or in a number of parts. Potential purchasers and their advisers may have limited access to data as part of the sale process. However, use of your personal information will remain subject to this Policy.  Similarly, your personal information may be passed on to a successor in interest in the unlikely event of a liquidation, bankruptcy or administration.

Please remember that when you share information publicly on the Site, for example a comment on a blog post, it may be indexable by search engines, including Google, which may mean that the information is made public.

 

Third party links and services

The Site may use and contain links to third parties’ websites. We are not responsible for the privacy practices or the content of those websites or services. Therefore, please read carefully any privacy policies on those links or websites before either agreeing to their terms or using those websites. If you have asked us to share data with third party sites (such as social media sites), their servers may not be secure. Note that, despite the measures taken by us and the third parties we engage, the internet is not secure. As a result, others may nevertheless unlawfully intercept or access private transmissions or data.

How do we protect your information?

We take what we consider to be appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by the Site reduce our vulnerability to security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains your responsibility:​

  • To log off or exit from Site when not using it;

  • To ensure no-one else uses the Site while your device is logged on to the Site (including by logging on to your device through a mobile, Wi-Fi or shared access connection you are using);

 

Marketing communications

If you have given permission, we may contact you by about any of the following:

  • Our awards programs;

  • Communities of practice;

  • Events

  • \We are committed to keeping your information confidential. We do not sell, rent or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency or company at any time unless compelled to do so by law. We will use your email address solely to provide timely information about Kinneloa Coaching and its programs and services. Kinneloa Coaching will maintain the information you send via email in accordance with applicable international law.

  • You should have a prior relationship with the person receiving your email. If you prefer not to receive any direct marketing communications from us and/or our partners, you can opt out at any time by emailing contact@kinneloacoaching.com or calling (760) 473-3629. See further ‘Your rights’, below

 

How long do we keep your information?

We will retain your personal data only as long as is necessary for the purposes set out in this Policy, or as is required by applicable law, and then we will delete it.


Change in Terms of Privacy

Kinneloa Coaching reserves the right to alter its privacy policies. Any changes to the policy will be posted on this page.
This site is controlled and operated by Kinneloa Coaching from its offices within the United States. Those who choose to access this site from other locations do so on their own volition and are responsible for compliance with applicable local laws.

 

Site Content

You may access, download and print materials on this website for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without first obtaining written consent from Kinneloa Coaching. Furthermore, you may not use the materials found on this website on any other websites or in a networked environment without first obtaining written consent from Kinneloa Coaching.

All materials on this site (as well as the organization and layout of the site) are owned and copyrighted by Kinneloa Coaching LLC. © Copyright Kinneloa Coaching LLC. All rights reserved. No reproduction, distribution, or transmission of the copyrighted materials at this site is permitted without the written permission of Kinneloa Coaching.

 

Your rights

As explained above, you have the right to opt-out of receiving marketing communications from us. In addition, to the extent permitted by the laws of your country, you may have the right to object to the processing of your personal data for direct marketing purposes. If your objection is not to direct marketing in general, but to direct marketing by a particular channel e.g. email or telephone, please specify the channel you are objecting to.

Further, to the extent permitted by the laws of your country, you may also have the right to access, correct, delete, restrict, be forgotten, or object to processing of, or request data portability of the personal data collected about you subject to some conditions and exceptions. You can find out more about these rights in the EU by reading the General Data Protection Regulation here: http://www.eugdpr.org/the-regulation.html. In the EU you also have the right to lodge a complaint with a data protection regulator there.

If you wish to inquire about any of those rights or would like to submit a request then please send us your request by any of the following ways:

You may contact our headquarters by emailing your request to Contact@kinneloacoaching.com; or,

You can call +1 (760) 473-3629.

(c) 2019 Kinneloa Coaching LLC, Monrovia, CA.